Contact Us

It is much quicker for you to check if your question has not already been answered in our FAQ rather than waiting for an answer by email :)

• I don't have my tracking number

• What is the delivery time?

For the United Kingdom, your parcel is generally dispatched within 4 to 72 hours maximum and delivered within 5 to 12 working days. If you live in another country or overseas, this time varies according to the usual UK > to your destination.

• Orders are not shipped during the weekend and holidays.

• My tracking number doesn't work

To track your order please follow this link and enter your order number and the email used to place the order (ex: "X1234" and "myemail@gmail.com") or your tracking number.

• Please allow us the time to respond to your request under 2 business days. Thank you for your understanding.

Latest news:

As we have had a huge virality on social networks for 2 weeks now, the processing time of each order had been unfortunately doubled in time. Our small business is doing its maximum to keep up the pace with all the orders to create and ship them as we humanly can do it. As each of you is an important customer, we want to pay extra care to all your orders. We thank you in advance for your understanding of this unusual delay we are facing right now.