Shipping & Delivery
LATEST NEWS:
- ORDERS MADE ON OR AFTER THE 12 OF DECEMBER MAY NOT ARRIVE IN TIME FOR CHRISTMAS
- ORDERS MADE ON OR AFTER THE 5 FEBRUARY MAY NOT ARRIVE IN TIME FOR VALENTINE'S DAY.
- OUR FULLFILMENT WAREHOUSE WILL BE CLOSED ON THE 8 FEBRUARY TO THE 12 FEBRUARY.
What is the delivery time?
For the US, Canada, Australia and Europe, your parcel is generally dispatched within 4 to 72 hours maximum and delivered within 5 to 12 working days. If you live in another country or overseas, this time varies according to the usual shipping time to your destination. The orders are not shipped during the weekend.
Where do you deliver?
Secure home delivery is possible in the US, Canada, Australia and Europe (longer delivery times for overseas territories).
How much does delivery cost?
Delivery costs are adapted to the destination, please proceed to the checkout page to calculate the amount.
Exchanges and returns
If you are not satisfied with your item, you have a 14-day withdrawal period from the date of receipt of your package. If this is your case, please contact us at the following address: support@rozeworld.com
However, if your item has a manufacturing defect or a fault that is not related to misuse, we will exchange it. You have 14 days after receiving your order to contact us.