Contact Us

We’d love to hear from you! Whether you have a question about your order, shipping, or a product, our team is here to help.

📧 Email: support@rozeworld.com


Have you checked our FAQ?
It is much quicker for you to check if your question has not already been answered in our FAQ rather than waiting for an answer by email :)
Please check here for more common responses: FAQ
If you still need some help, please submit a ticket in our FAQ.

  • I don't have my tracking number
You will receive your tracking number with an estimated delivery date when it has been sent (available in your shipping confirmation email).
  • What is the delivery time?

For the USA, your parcel is generally dispatched within 48 to 72 hours maximum and delivered within 5 to 12 working days.

  • Orders are not shipped during the weekend and holidays.
  • My tracking number doesn't work

To track your order please follow this link and enter your order number and the email used to place the order (ex: "X1234" and "myemail@gmail.com") or your tracking number.

  • Please allow us the time to respond to your request within 2 business days. Thank you for your understanding.

Latest news:

As we have had a huge virality on social networks for 2 weeks now, the processing time of each order has been unfortunately doubled in time. Our small business is doing its maximum to keep up the pace with all the orders to create and ship them as we humanly can do it. As each of you is an important customer, we want to pay extra care to all your orders. We thank you in advance for your understanding of this unusual delay we are facing right now.